Frequently Asked Questions
Stickerbrand is an online platform offering a wide range of high-quality vinyl wall decals, stickers, wallpaper murals, metal art, posters and canvas art for home decor and business branding purposes. We are located in Florida and all products are made-to-order and manufactured in-house.
Applying our decals is simple! Each order comes with detailed instructions, but generally, you'll want to clean the surface, peel off the backing, and carefully apply the decal, smoothing out any air bubbles. Watch Video Here
Yes, our decals are designed to be easily removable without damaging most surfaces. Simply peel them off slowly and gently, and any residue can usually be wiped away with a damp cloth.
Absolutely! We offer custom design services tailored to your specific needs. Contact our customer support team to discuss your ideas and requirements. Use the contact form below for custom design request. Contact Us
Our decals adhere well to smooth, clean surfaces such as painted walls, glass, metal, wood, and some plastics. They may not adhere as well to rough or textured surfaces.
*Very Important:
Allow freshly painted walls to fully cure before applying wall decal. Even if the paint feels dry, it might not be fully cured, and residual gases in tiny air pockets could cause the decal to peel off. It's advisable to wait for a minimum of 4-6 weeks for the paint to fully cure. Walls with washable or scrubbable paint, or No-VOC paint, may not allow for strong bonding of wall decal to wall.
To promote better adhesion under these conditions: Prepare a solution using 30% isopropyl alcohol and 70% water.
Wipe the solution over the entire wall using a clean, lint-free rag. Allow the wall to dry completely before proceeding with decal application.
Unfortunately, our decals are not designed for reapplication once they've been removed from a surface.
Shipping times vary depending on your location and the shipping method chosen at checkout. Typically, orders are processed within 1-3 business days, and standard shipping within the US takes an additional 3-7 business days.
Yes, we do ship internationally! However, shipping times and costs vary depending on the destination country. Please note that customers are responsible for any customs duties or taxes imposed by their country.
We strive for 100% customer satisfaction. If you're not happy with your purchase for any reason, please contact us within 30 days of receiving your order, and we'll work with you to find a solution, whether it's a replacement, exchange, or refund.
Yes, we offer wholesale pricing for bulk orders. Please reach out to our customer support team with details of your order for pricing and customization options.
While we don't offer professional installation services, our decals are designed for easy DIY application. If you have any questions or need assistance, our customer support team is here to help guide you through the process.
Yes, once your order has shipped, you will receive a tracking number via email that you can use to track the status of your delivery. You can always check your status and tracking number by logging into your account.